Full-TimeOn-Site · Fullerton, CANot Currently Hiring
Customer Service Clerk
Be the first point of contact for customers at our Fullerton shop. Greet customers, schedule repairs, handle phone inquiries, and keep the front office running smoothly.
We're not actively filling this role right now, but we welcome resumes for future openings.
Key Responsibilities
- Greet customers and answer incoming phone calls and inquiries.
- Schedule repair appointments and coordinate drop-offs and pickups.
- Prepare repair orders, estimates, and customer communication.
- Process payments and maintain accurate customer records.
- Provide status updates to customers throughout the repair process.
Requirements
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Comfortable using computers and learning shop management software.
- Valid driver's license.
Preferred Qualifications
- Previous experience in an auto body shop or customer-facing office.
- Bilingual English and Spanish.
Full-TimeOn-Site · Fullerton, CANot Currently Hiring
Auto Body Repair Technician
Perform hands-on collision repair, body work, and paint preparation on a wide range of vehicles. Work with frame equipment, hand tools, and refinishing systems to restore vehicles to pre-accident condition.
We're not actively filling this role right now, but we welcome resumes for future openings.
Key Responsibilities
- Perform collision repair, body panel replacement, and dent removal.
- Operate frame straightening and measuring equipment.
- Prepare surfaces for paint, including sanding, masking, and priming.
- Inspect completed work for quality and safety standards.
- Work safely with hand tools, power tools, and shop equipment.
Requirements
- Experience in auto body or collision repair.
- Knowledge of body repair tools, materials, and techniques.
- Ability to read repair estimates and work orders.
- Valid driver's license and reliable transportation.
Preferred Qualifications
- I-CAR or ASE certification.
- Experience with European, domestic, and Asian vehicle makes.
Full-TimeOn-Site · Fullerton, CANot Currently Hiring
Business Development
Help grow our shop by building relationships with dealerships, fleet operators, and insurance partners. Identify new opportunities, manage accounts, and bring in wholesale repair and paint work.
We're not actively filling this role right now, but we welcome resumes for future openings.
Key Responsibilities
- Build and maintain relationships with dealerships, fleets, and insurance agents.
- Identify and pursue new wholesale repair and paint opportunities.
- Manage accounts and follow up on partnership leads.
- Coordinate estimates and service delivery for commercial accounts.
- Represent the shop at community and industry events.
Requirements
- Experience in sales, business development, or account management.
- Strong communication and relationship-building skills.
- Valid driver's license and ability to travel locally.
- Comfortable using CRM tools and preparing reports.
Preferred Qualifications
- Existing relationships with local dealerships or insurance offices.
- Knowledge of the auto body or collision repair industry.
Full-TimeOn-Site · Fullerton, CANot Currently Hiring
Shop Manager
Oversee daily operations of our Fullerton collision shop. Manage staff, ensure repair quality and timelines, control inventory, and deliver an excellent customer experience from drop-off to pickup.
We're not actively filling this role right now, but we welcome resumes for future openings.
Key Responsibilities
- Manage daily shop operations and staff scheduling.
- Oversee repair quality, productivity, and timelines.
- Handle customer escalations and ensure satisfaction.
- Manage inventory, equipment, and vendor relationships.
- Monitor financial performance and control costs.
Requirements
- Experience managing an auto body or collision repair shop.
- Knowledge of collision repair processes, insurance, and estimating.
- Strong leadership and team management skills.
- Valid driver's license.
Preferred Qualifications
- I-CAR or ASE certification.
- Experience with shop management software.